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Frequently Asked Questions
- What is the minimum order?
- Why don't you have prices listed on your website?
- What items are "stock"?
- How can I pay for my order?
- Do you have a showroom?
- How will you ship my order?
- What if I want my
product silkscreened or labeled?
What is the minimum order?
Our minimum order on stock items is only $50.00. The minimum order for items that are not stock depends on the manufacturer's minimum. Sometimes this is as little as a case, but can be much higher. Contact a sales consultant to find out what the minimum order is for the item that you are interested in. See our sales policies for more information.
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Why don't you have prices listed on your website?
Pacific Packaging prices all items based on the quantity purchased. The more you buy, the better price we can get you. Talking with a sales consultant is the best way to figure out what quantity will work best for your company.
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What items are "stock"?
Our stock items do vary. Talk to a sales consultant to find out if we have what you need in our warehouse. If your company does not need a large quantity of an item, often we can suggest a stock substitute that will work just as well for you.
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How can I pay for my order?
Currently we accept checks, cash and Visa or MasterCard. For businesses that expect to be ordering from us more often, a Net 30 account can be set up upon credit approval.
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Do you have a showroom?
Yes. Our showroom is open Monday through Friday from 8:00 - 4:30 Pacific Time. See driving directions for more details.
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How will you ship my order?
Most of our small orders ship out via UPS prepaid and add. If you are paying for your order by check, a sales consultant will give you the shipping charges at the time of your order so you can include them in your payment. Larger orders ship via LTL by various freight companies, depending on where your product is shipping to. If your company has a preferred carrier, or you want your order shipped collect, let your sales consultant know. See our sales policies page for more information about shipping.
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What if I want my product silkscreened or labeled?
Pacific Packaging has a network of decorators around the country that can help you get the custom look to your package that will set your product apart. Talk with a sales consultant about decorating options.
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